Customer Service

In order to offer an increasingly more accurate service in the event of an assistance request,  Avitech proceeds as follows:
• an initial query is carried out to identify the problem and understand the extent

• where possible, an immediate solution will be communicated already at this stage

• where this is not possible, one of our technicians will be sent out

something that is extremely IMPORTANT

if your system is equipped with remote maintenance, assistance can be performed on the software via the INTERNET with the following benefits for the client:
• lower intervention costs

• rapid solution to problems

 • system downtime minimized.